| 1. |
Returns must be
given an authorization number and scheduled by a
Rockford Drive Line Sales Representative.
|
| 2. |
The customer must
provide the Sales Representative with an itemized list of the part
numbers and the quantities that are being returned.
Based upon the list the Sales Representative reserves the right to
either approve, in full or part, or disapprove the return.
|
| 3. |
Only individually
boxed components in resalable condition will be accepted for return.
No credit will be issued on unauthorized returns,
bulk items, custom manufacturing, obsolete part numbers,
discontinued part numbers or items that were purchased more than 1
year prior.
All items submitted for a return must be packed in an orderly
fashion, with the contents accurately documented on the outside of
each box.
|
| 4. |
Only products
returned to Rockford Drive Line within the
first 30 days of delivery qualify for full credit. Returns received
after 30 days and
prior to 1 year, with the exception of defective items will be
assessed a 50% restocking fee based upon current market value.
|
| 5. |
Any items returned
to Motor Master without a proper authorization number, or
items not listed on the return will not be credited or returned to
the customer.
|
| 6. |
All returns must
be received with 30 days of original issuance of the authorization
number. Returns arriving after 30
days of original authorization will be refused.
|
| 7. |
The customer will
pay all freight charges to Rockford Drive Line.
|
| 8. |
Unusual or
extenuating circumstance can be negotiated with the Sales
Representative. |
